Answers to FAQs from sellers
Frequently asked questions
- Who can offer gold and precious stones for sale on goldSea24?
- Can I really advertise gold and precious stones free of charge?
- Why is this site free of charge to me as a dealer?
- How do I register?
- Why does the registration process transfer me to www.goldPool24.com?
Operation
- How can I insert my articles on goldSea24?
- How many articles can I offer on goldSea24?
- For how long can I offer my articles on goldSea24?
- How does the automated data transfer work?
- Do my articles also appear on the welcome page of goldSea24?
Security
- How is my dealership status checked?
- What happens with my data after the check has been made?
- What data will be published about me on goldSea24?
- How can a prospective purchaser contact me?
Who can offer gold and precious stones for sale on goldSea24?
This service is reserved for professional dealers in the jewellery and precious stones business and related trades who have demonstrated their status as dealers in advance. Private sellers are not able to advertise on goldSea24.
Can I really advertise gold and precious stones free of charge?
Yes! For dealers membership of goldSea24 is free of charge for an unlimited period. goldSea24 does not charge any arrangement fees or sales fees either.
Why is this site free of charge to me as a dealer?
As a member of goldSea24 you will automatically also receive free access to goldPool24, the worldwide dealer network for dealers in the jewellery and precious stones business and related trades. We are convinced that you will quickly realise and take advantage of the benefits of this network, and we therefore offer the use of goldSea24 free of charge Ð regardless of whether you decide in favour of goldPool24 or not later.
How do I register?
Simply click on "Register now" "Register free of charge now" and follow the registration process. In the "Membership" section you then select the free goldSea24 membership.
Why does the registration process transfer me to www.goldPool24.com?
Because there you will find the technical requirements which enable you to insert your article on goldSea24. There you can conveniently administer your goods with only a single tool - even if now or at a later stage you decide in favour of membership of goldPool24.
How can I insert my articles on goldSea24?
After successful registration you will receive access to goldPool24, the worldwide network for dealers in the jewellery and precious stones business and related trades. Under the "Sell" section on the menu you will find an entry form with which you can offer your articles on goldSea24. More detailed information about inserting articles is available there in the "Help" section or in the entry form itself.
For larger volumes of goods goldSea24 offers an automated data import (CSV file) function. We collect all the required data from your server and update this when and as often as you wish. If you have any questions about this data transfer you can contact our Support team at any time..
How many articles can I offer on goldSea24?
As many as you wish. There is no limit on quantities at goldSea24.
For how long can I offer my articles on goldSea24?
For as long as you wish. There is no time limit on goldSea24.
How does the automated data transfer work?
With one click all the relevant data and photos for your articles are downloaded from your server and displayed on goldSea24. In this way you can put all your articles online with only a single click. You will find more precise information about this process in the insertion form after your registration.
Do my articles also appear on the welcome page of goldSea24?
The welcome page shows, on the random selection principle, all the articles of those goldSea24 members who have also decided in favour of Basic or Premium membership of goldPool24. No separate fee is of course charged for this service.
How is my dealership status checked?
As proof of your activity as a dealer in the jewellery and precious stones business and related trades a copy / a scan of your business registration or extract from the commercial register is, together with your ID document, sent to an external legal team. The legal team checks the validity of the documents and then approves your account. You will receive further details during the registration process.
The goldSea24 principle is based on a community of trustworthy dealers who offer legitimate goods on the portal. We therefore reserve the right to reject or cancel the goldSea24 membership of any dealer whose professional status or honesty is subject to doubt.
What happens with my data after the check has been made?
Your data is required in order to ensure the service quality of goldSea24. All documentation which is sent by you to our external legal advisors will remain with them in secure storage. Staff at goldSea24 have no access to this documentation at any time. Your data will not be sold or transferred to a third party for any other commercial purpose.
What data will be published about me on goldSea24?
Apart from details of your articles your company name, your address and your telephone number will be displayed for contact purposes. In order to avoid spam emails your email address will not be displayed.
How can a prospective purchaser contact me?
Either by phone on the number you indicate, or in writing using the contact form. This form sends the purchaser's message to your address by email, without showing the purchaser your email address in the process.
Do you need more information?
We're happy to help:
- Email:
- support@letspool24.com
- Phone:
- +49-89-3407727-19

